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Dubb - Video Communication Platform

Dubb - Video Communication Platform

Overview

What is Dubb - Video Communication Platform?

Dubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform…

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Recent Reviews

TrustRadius Insights

Video Landing Pages and Video Email Features: Users find the video landing pages and video email features to be great and effective for …
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You must use Dubb

10 out of 10
December 31, 2022
We use Dubb to send videos mainly to our prospects to book meetings and create interest. However, we also use it to reach out to vendors …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Support

$10/mo

Cloud
per user

Sales/Marketing Pro

$40/mo

Cloud
per user

Pro Plus

$100/mo

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://dubb.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Dubb - Video Communication Platform?

Dubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform features a mobile app, Outlook Add-In, website, Slack app, and Chrome Extension (with integrations to LinkedIn, Gmail, and more). The company was built on the premise that everyone should have the ability to share intelligent, visually engaging content with others without the need for special tools or technical skills. The vendor states that their mission is simple: to change the way people communicate in business using video.

Dubb - Video Communication Platform Features

  • Supported: Sales Enablement Focused Features (Calendar Integration, 1-1 Chat etc)
  • Supported: Screen and Webcam Recording
  • Supported: Mobile App with Advanced Editing Features
  • Supported: Built-In CRM and Marketing Automation (Video SMS & Video Email)
  • Supported: Marketing Automation & CRM Integrations
  • Supported: Scalable Personalized Video
  • Supported: Linkedin Integration (Sales Navigator & Recruiter)

Dubb - Video Communication Platform Screenshots

Screenshot of Custom Video Landing Pages with Multiple CTA's, Playlist, Exit Intent Module and more.Screenshot of Custom Email Templates with AutomationScreenshot of Video SMS & Video SMS Automation and Bulk Sending/Tracking

Dubb - Video Communication Platform Video

"Assignment Selling", video prospecting, video messaging, VSL (video sales letter), and any other terms and names it may go by - is using personalized video to improve your sales cycle. In this video produced by the TrustRadius team, learn why Dubb is one of the best tools for video prospecting and VSL

Dubb - Video Communication Platform Competitors

Dubb - Video Communication Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, South America Europe, Australia
Supported LanguagesEnglish

Frequently Asked Questions

Vidyard, Wistia, and BombBomb are common alternatives for Dubb - Video Communication Platform.

Reviewers rate Support Rating highest, with a score of 9.2.

The most common users of Dubb - Video Communication Platform are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(113)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Video Landing Pages and Video Email Features: Users find the video landing pages and video email features to be great and effective for their needs. They appreciate the ability to create engaging content with customized Call To Action buttons on each video email.

Simplicity and Ease of Use: The platform simplifies personalized video emails and provides easy access to inventory video content, YouTube videos, and PDFs for clients. Users emphasize the simplicity and ease of use of the platform, praising its intuitive user interface and the absence of frustration in their daily tasks.

First-Class Support Team: Users appreciate Dubb's first-class support team, describing them as extremely proactive and attentive in addressing questions and issues.

Difficult video upload process: Some users have found it difficult to upload video files if they exit the app before the upload is completed. This issue has been mentioned by several reviewers, making it a common frustration.

Steep learning curve: Many users have expressed that the software has too many capabilities and requires a significant amount of time to learn. This sentiment has been echoed by multiple customers, indicating that there is a notable learning curve associated with the platform.

Limited video editing features: While the video editing feature works well for simple edits, some users feel that it is not as robust as other platforms. This limitation has been brought up by multiple reviewers, suggesting a desire for more advanced editing options within the software.

Attribute Ratings

Reviews

(1-14 of 14)
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Peter McLellan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a Realtor, I want to ensure that my clients have the best experience possible. Dubb - Video Communication Platform not only fits well with my personality, but it perfectly aligns with how I want my business to look. Dubb - Video Communication Platform provides the technology that allows me to be personable, not pushy - At Scale! I can communicate clearly and concisely with my clients about market trends, available properties, and property walk-throughs... but there are so many other features that I haven't had the opportunity yet to try out!
  • 1st class support team - The team at Dubb truly go out of their way to support the subscribers. I have found them to be extremely proactive and attentive at addressing questions and issues that pop up.
  • Customization features - Once you have a vision of how you want your business to look, the custom features on Dubb - Video Communication Platform are excellent. For example, you can build email and SMS campaigns and the templates give you a great starting point. Dubb - Video Communication Platform will only continue to build on this, so I am excited to see what that looks like.
  • Ease of Use - Once you understand the platform, it is extremely easy to navigate your way through the process from start to completion. From utilizing IRA, the built-in AI, to come up with ideas for content creation, to recording the video, to editing the video, to adding contacts, to compiling your email... it is all very easy and the finished product looks really high end.
  • Multiple ways to record - The variety of ways you can record on your devices is excellent. Dubb - Video Communication Platform has really excelled at integrating its platform with an extensive list of 3rd party platforms (LinkedIn, Google Chrome, Outlook, etc.) as well as through its desktop app. Having the ability to record video direct in so many apps will be so useful and specific to your own workflow.
  • Analytics - Having the ability to track the analytics of the recipient is a game changer. You have the ability to see key metrics that will help guide your business decisions... you will be able to see what types of videos are more popular than others and spot trends on what is working and what is not. Amazing feature!
  • Video Editing - The editing feature is not as robust as other platforms, but for simple editing, Dubb - Video Communication Platform works well.
  • Filter Options - I think the filter feature could be expanded slightly to be more intuitive and give more options. The drop downs, for example, in the contacts page for tags and filter can be limited in scope and I think this is an area that if Dubb - Video Communication Platform expanded, you can improve the experience slightly.
  • Dashboard - For a new user the dashboard is quite busy. It would be nice if you had an option to customize that dashboard.
Although it is an extremely diverse platform with many use cases, I have found it best suited to creating a message based on a specific marketing strategy and being able to reach people at scale. While it offers adequate CRM functionality in most cases, if you are needing a more robust CRM it might not have the functionality you need.
Ryan Bettencourt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Dubb in so many ways to add a personal touch to our communications with our customers, partners, investors, and more. We have been using it for over 3 years and is a key part of our efforts. It's super easy to use but is also really powerful - videos can be embedded in emails, sent as mini landing pages, and embedded elsewhere as well. We ❤️ Dubb.
  • Ease of use
  • Service
  • Flexible
  • Potentially the ability to more easily add stock video/images to videos
We have found a lot of uses for Dubb - we have used it to: customize videos for outbound sales Send updates to our customers Keep our investors informed
Jason Staudinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I began using Dubb about three weeks ago and it has taken my communication to a whole new level. I'm reaching out to Realtors, past clients, and friends whom I haven't had contact with in ages in a unique way that puts my face right in front of them and keeps them from just deleting my text, email or voice message. Right now over 70% of my videos are being watched. I love it!
  • Customization of the landing page for video is awesome
  • Super intuitive and easy to use. All the extensions work flawlessly
  • My ability to communicate quickly and effectively has never been stronger
  • Would be nice to upload video straight from social media
I have a large database of individuals whom I haven't spoken with in ages. Being able to shoot a quick video and email it to them has allowed me to reach out to them in a more personal way than just a phone call, text or email.
Kelly Wheeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This is the best video, lead gen, client retention, and video funnel builder I have ever used! if you use Bomb Bomb you won't after giving this a spin!
  • Funnel Builder
  • Video Training CRM
  • Email Video Builder
  • I do not have any right now
  • Above
  • Above
Lead generation using video funnels and video targeted pages.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Dubb when contacting new sales leads and when summarizing meetings with current customers. I'm also using it to make brief tutorials about using my company's software.
  • Video recording and uploading.
  • Customizing video landing page.
  • Sync with LinkedIn.
  • Video overlay on webpage.
  • Contact management within Dubb.
  • Email open tracking.
Dubb could be a way to get the attention of cold leads and track the number of clicks it gets.
Score 10 out of 10
Vetted Review
Verified User
Video is a significant part of our marketing strategy, used in video of the website and in VSL
  • video hosting
  • enables CTAs to be visible and actionable with the videos
  • playlists to construct meaningful user experience
  • opt-in forms for PDF downloads
  • haven't encountered missing features
Ideally suited to VSLs, especially the embedded GIFs where the movement attracts attention
Also the multiple CTAs and playlists make it great as a landing page for ads, promotions etc. Can be used in conjunction with websites, or stand alone
Tasha Roachford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I use Dubb to onboard clients on using software applications or quick tutorial videos to resolve issues. As well as, send customers personalized messages via emails. There is also the opportunity to create and customize the Landing pages in which the customers will be directed, providing greater opportunities to engage with the customers using CTA.
  • Personalized Video Emails
  • Recording Screen
  • Built-In CRM
  • Customized Landing Page
  • Video Analytics
  • Powered by Dubb at the Footer Cannot be Removed.
  • Landing Page still a bit limited in customization
Really great for video email marketing and screen capturing purposes. Especially, the ability to edit and customize the video and see your video performance. This application is not great for text email marketing campaigns or cold email marketing warm-ups.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Dubb - Video Communication Platform is a smart personalized video platform for customers and alliance partners. The landing pages for the videos are fantastic because, with Presets, they're ready to go straight away. Great to email straight from app, or copy the vid code over to paste into an email and it's super easy. Thank you, Dubb for a great app.
  • Video landing pages.
  • Video email.
  • Great price points.
  • Video file upload will fail if exiting app before the upload completes
Rich functions and features, for great cashflow-friendly price points.
Score 10 out of 10
Vetted Review
Verified User
We use Dubb to get the attention of key prospects - whether as part of the sequence on LinkedIn or in a cold outbound prospecting email. The animated GIF preview really seems to help with click-through and the video makes us seem human to our prospects, greasing the skids for future calls or messages. We also use it for follow-ups to meetings with established customers, vendors, and partners. Pairing Dubb with a DSLR camera and high-quality microphone really blows our contacts away.
  • Removes friction to send video messages
  • Chrome extension
  • Animated GIF previews in email messages
  • Let's you make killer landing pages
  • Personalization is almost automatic
  • Customer Service has gone above & beyond w/support
  • Sometimes defaults to lower resolution, but I suppose that's for loading times
  • Not much else, it's really great!
If there's a time when you expect to leave a voicemail or even a long-ish email, it might be better to send your contact a Dubb. It's also great as you're getting to know prospects, or as a way to deliver a personal, sincere thank you. Remember, your contacts can watch these videos on their own time. It may not be optimal for high-volume messages, since you'll struggle to send more than 30-40 videos per day unless you're a video messaging machine. You can send generic, but Dubb really shines in one-to-one personal messaging.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dubb to host videos we produce outside and within the Dubb platform to keep our clients informed of new solutions. We decided to use Dubb in lieu of our last hosting platform, because of the ability to apply multiple calls to action on a video landing page. Providing multiple ways for our clients to connect with us at their convenience is critical for us; Dubb provided the best options and value in this department. The other stand-out feature is the Video Showcase which is essentially dynamic video playlists that we embed on our website. These are fantastic because the products represented in our market fall into many different categories related to product type and application. With Showcase, we are able to segment our videos into different playlists. It also has a keyword search tool related to the tags we apply to each video and the videos' names. Dubb screen recording has also been a great solution for creating demos for our clients.
  • Level of customization is impressive
  • The analytics are easy to understand
  • It's very easy for users to share our video content
  • Tagging videos with key words makes organization quick & easy
  • I don't see how we can easily change the order in which videos are displayed on a showcase. It seems to default to the order in which the videos were uploaded, from oldest to most recent. That being said, I have not brought this up to the Dubb team yet; usually if something makes sense and can be done, the Dubb team figures out how to make it happen.
I believe Dubb is well suited for any scenario where video is appropriate and I can't think of an industry where video isn't applicable. While we primarily use Dubb to facilitate our activities as an independent sales representative, we also use it to create training videos and share information internally.
Wally Carmichael ☞ Business Strategist | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The problem Dubb solves for me: I prefer video because it allows me to Own My Tone. I'm a retired US Army Medic (Master Sergeant). Much of my career I wrote and reviewed military documents. Because of that, and my personal nature, I'm very blunt and to the point. So, I often come off as a jerk much of the time. Video lets people see I am human. And while I do mean business, I also care about their wellbeing.

I use Dubb for Abundance & Prosperity Business Mastery LLC in a couple of ways.
  • Prospecting - I open Dubb on a prospective clients website, FB, LI, or where ever I found them. I point out a few key issues with their marketing process and offer to tell them how to improve their efforts. The personal video is 3-5 minutes and gets their attention. Then the second video of the preset (Great feature BTW) opens up with more details. I include three CTAs 1. 10 minute discover call request 2. More info squeeze page 3. Dubb Affiliate link.
  • LinkedIn/FB and email replies - I get connection requests and sales pitches on a regular basis. I reply to some of them with a Dubb video. Out of 249 videos, at this point, only two replied with negative comments about receiving a video. Everyone else was very impressed. Those are the people I may consider working with in one way or another.
  • Inspire and instruct clients and others. I use the screen share options to walk people through technical process or to show them my vision for their business.
I literally use Dubb every single day for one reason or another. I've used other similar platforms in the past. Dubb has everything I need.
  • Very simple to use. When I'm considering a new tool, it has to make my day easier. Not add frustration to my day.
  • Includes personal branding in multiple places.
  • I really like the Presets. Before I realized presets were an option, I was spending an additional time adding CTAs. Now I have presets for each category. And I can add specific videos to each preset.
  • I would like to see the ability to make the on screen video of myself bigger, rather the full screen option. The full screen option does get kind of blurry for some reason.
Dubb is perfect for video replies to connection requests on various social media and even email.
Dubb may not be appropriate to share personal information with other.
Paige Battcher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dubb is the number one tool my team and I use for prospecting, nurturing, and driving sales. The ease of use makes this tool faster to get an idea to marketing than most landing page and funnel builders, so we use it as the entry point to all that we do. We also use Dubb for on-boarding and team communication. This tool so adequately addresses the issue of complexity that most small businesses face. Just hit record. Simply to multiply your efforts!
  • Instant landing pages!
  • Conversions and customizable CTAs.
  • Metrics and notifications.
  • Contacts management and sending emails through the platform.
  • And of course, VIDEO RECORDING!!
  • Captions!
  • Dubb CRM is still relatively new. I'm certain there will be enhancements here soon.
  • Custom form fields (again, very new) will be an exciting feature to watch as it improves!
Dubb is useful for ANY business owner who wants to not only harness the power of video as the number one marketing medium, BUT also who want to use video to convert leads and sales! I've currently taught business owners in a a number of different industries how to utilize Dubb in their business. From B2B to B2C to affiliate and network marketing offers, Dubb is a tremendous tool for conveying your message, converting more interest, and moving people though the buying process.
Christopher Wall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our sales and leadership teams use Dubb - Video Communication Platform every single day not only for sales communications but for retention and even internal communication. Dubb - Video Communication Platform solves the number one issue our team has when getting meetings booked: the no-show. With this software, if a meeting is booked, the attendance rate is 90% (or more).
  • Ease of use
  • Workflow is 100 times better than competing video platforms (and we've tried them all)
  • Simple GIF thumbnail wows prospects and simply leads to a video view--we also hear it gets past some firewalls that block similar types of video play buttons
  • Dubb - Video Communication Platform is an awesome way to engage with your prospects and build trust and familiarity
  • Customizing templates and landing pages is a little trickier than it should be
  • In-app selfie video should be wider for those of us with wide-angle front-facing cameras
Great for sales teams, great for video hosting, great analytics.
Virginia Graham Riches | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dubb achieves what many video marketing software strive towards: video marketing that actually works. When I can send an email with a gif of a video that is linked to its own landing page with customisable call to action, video player, and subtitles; customers love it. I know when they open the email or view the video and I can contact the customer at the right time. For some reason Dubb has the perfect amount of landing page and player without the distractions; so my customers can focus on my message. I can rapidly produce these videos and can now even use youtube videos without all the distractions of youtube. It's made a huge difference to my workflow because the speed at which I can create customised videos.
  • Rapid landing page creation
  • Rapid video gif creation
  • Great video and email metrics
  • Customisable call to actions
  • Now we can have replies with a video feature
Dubb is great for pitching new ideas, introducing yourself, inviting people to conferences, and showing walkthrough videos (while only gifs and etc. are possible in other software programs). Well suited for showing demo walkthrough videos and showing customised videos for specific customers.
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